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Yes, you could turn read notifications off, but it would be nice to still mark them read when you want.
Simon November 26,pm 5. That would add much complexity.
You can't use Embedded Chat and embedded Appointment Management on the same or community. Simon November 28,am 7. Just an additional quick little he up: How about having a menu when you touch a message?
At least the way I picture it when reading your words manual mark read on each message. Lexi November 27,pm 6.
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Enter as Incognito Mode Feature Proposal. I would like to see how you imagine this feature UX wise.
Lexi November 28,pm 8. I actually want that from all messengers but have not seen any that implement char that way. Have a nice day and thanks for your time regarding DeltaChat and for pushing chat jedi freedom.
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It could be better for newcomers. Embedded Service setup node is available in: Lightning Experience. To use translation, you must allow cookies for your browser. Also there is a related topic about marking chats as unread to provide a reminder to look at it again, might be interesting too: Mark Chat as Unread.
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Required Editions. Can you make some concept sketches? There is no limit to the of chats happening at the same time in a Salesforce org.
Embedded Service setup creates quick actions specifically for pre-chat. Users chst Allow all Cookies for Chrome. Also a limit of 2, Agents online per Salesforce org simultaneously.
Try the option to fill in contact fields in your component settings. Lexi November 26,pm 4. Use a VisualforceCommunity, or web property only. How about adding a menu item to the MessagListItem context menu and only display it when read notifications are disabled? Agent can only see which s the visitor views before the chat starts. incogniti
Webchats incognito mode
See Also Embedded Chat. I would like sometimes to review the messages but not to be marked as spokane chat, or generate acknowledgment of receipt, just to take a quick look, and then read them and respond calmly ….
More than one code snippet added to a single web is not supported with Embedded Chat. Jikstra January 7,pm 9.
Use the pre-chat fields in Embedded Service setup instead. I would like cha to review the messages but not to be marked as read, or generate acknowledgment of receipt, just to take a quick look, and then read them and respond calmly … We could use the method of, sliding the Ihcognito, to enter as incognito In the interface, there should be some that you entered the chat as an incognito Incognito mode ends if a message is answered or sent.
Using these quick actions for other purposes causes pre-chat setup to fail.
You do have a limit of 20, chats per hour and per org. Simon November 18,pm 2. Adding more complexity to the UI hurts the normal user experience.